Cancellation policy

Purchase Options & Subscription Cancellation Policy

We want to make managing your Himaxotic orders easy and flexible.

One-Time Purchases

 

• Orders placed as a one-time purchase cannot be canceled once they have been processed and shipped.

 

Subscriptions

 

• You may cancel, pause, or update your subscription at any time.

• To make changes, log in to your account or contact us at support@himaxotic.com before your next billing date.

• Any cancellations made after an order has been processed will take effect for the following billing cycle.

 

Refunds for Subscriptions

 

• Refunds are not provided for subscription orders that have already been processed and shipped.

• If you believe your subscription was billed in error, please contact our support team for assistance.